Terms and Conditions
Last updated: 30 October 2026. These Terms and Conditions apply to the website and to the pool leak detection and repair services of Apache Pool Leak Pros, serving Apache Junction, Arizona. By using this website or by requesting our services, you agree to these terms. If you do not agree, please do not use the website or request a service visit.
1. About Us
Apache Pool Leak Pros is a pool leak detection and repair business based at 4066 E Stansbury Ln, Apache Junction, AZ 85119. We can be reached by telephone at (480) 919-8308. We are open 24 hours. We do not provide an email address or an online booking form on this website, and bookings are arranged by telephone only.
2. Our Services
We provide pool leak detection and repair services in Apache Junction, AZ, including electronic leak detection, pressure testing, dye testing, skimmer repair, main drain repair, pool light repair, return line and underground plumbing repair, equipment pad leak detection, and shell and tile repairs where appropriate. The exact work needed can only be confirmed after testing on site. Service details and availability are confirmed by telephone before work begins, and no repair work is started without your approval.
3. Contact and Appointments
To book, change, or cancel a visit, please call us directly at (480) 919-8308. We do not accept bookings by form or email. Please give us clear access information when you call, including gate access and any instructions we need to reach the pool safely. If you need to change a time, please call as soon as possible so the appointment can be offered to another customer.
4. Quotes, Payment, and Cancellation
Any estimate given by telephone is a guide only and may change once the leak is tested on site. The final scope of work and any payment terms will be explained before repair work begins. Payment is due as agreed at the time of booking or before repair work starts, unless we agree otherwise by telephone. If you cancel a visit, please call us promptly. Repeated missed access appointments may affect future bookings.
5. Access and Your Responsibility
Please make sure our team can safely reach the pool, equipment pad, and any area to be tested or repaired, and let us know about pets, locked gates, alarms, or known hazards. You are responsible for telling us about underground utilities, recent work, or conditions that may affect testing or repair. Please keep children and pets away from the work area while testing or repair is under way.
6. Testing, Results, and Repairs
We test using methods appropriate to the pool and the suspected fault, which may include electronic listening, pressure testing, and dye testing. We will explain what was tested, what was found, and what was ruled out, in plain language. Where a repair is approved, we will retest the repaired area where possible before the visit ends. Some leaks are intermittent, hidden, or caused by more than one fault, and further testing may be needed if water loss continues after a repair.
7. Results and Liability
We test and retest the repaired area where possible, but we cannot guarantee that a pool will never develop another leak, that evaporation will not occur, or that a fault in an untested or inaccessible area does not exist. Our liability is limited to the service provided for the fault identified and approved at the visit, to the extent permitted by law. We are not responsible for pre-existing damage, wear, or faults outside the scope of the work you approved.
8. Website Use
The content on this website is for general information only and is not a substitute for an on-site assessment. You may use the website for personal, non-commercial purposes. You must not use the website in a way that harms it, interferes with other users, or breaks the law. All website content, including text and images, is owned by or licensed to Apache Pool Leak Pros and may not be copied or reused without permission.
9. Privacy
How we handle information you share with us by telephone is explained in our Privacy Policy. Please read that policy alongside these terms.
10. Changes to These Terms
We may update these terms from time to time. The current version will be shown on this page, with the date shown at the top. Continued use of the website or continued requests for services after an update means you accept the updated terms.
11. Governing Law
These terms are governed by the laws of the State of Arizona. Any dispute arising from these terms or our services will be handled under Arizona law, subject to any mandatory consumer protections that apply.
12. Contact Us
If you have questions about these terms, please call Apache Pool Leak Pros at (480) 919-8308, or write to us at 4066 E Stansbury Ln, Apache Junction, AZ 85119.
13. What Happens on the Day
On the day of your visit, our team will walk the pool and equipment pad, listen to what you have noticed, and then test the system in a logical order. We will explain what each test is checking, what has been ruled out, and what the next step is. If a repair is approved, we will complete it and then retest the same area where possible, so you are not left guessing whether the fix worked.
14. Water Loss That Is Not a Leak
Not every drop in water level is a leak. Evaporation in the Arizona heat, a faulty autofill, splash-out, and normal equipment operation can all look like a leak at first. Testing helps separate those causes from a genuine fault in the shell, fittings, or underground lines, and we will say so plainly if testing points away from a leak.
15. Follow-Up and Further Testing
If the water level drops again after a visit, please call Apache Pool Leak Pros at (480) 919-8308 and tell us what has changed. A further visit may be needed to retest the repaired area or to check a different part of the system, especially where a pool has more than one fault. Any further work will be explained before it is carried out.
16. Questions and Complaints
If you have a question or a concern about a visit or about these terms, please call Apache Pool Leak Pros at (480) 919-8308. We are open 24 hours and are based at 4066 E Stansbury Ln, Apache Junction, AZ 85119. We do not provide an email address or an online booking form on this website, and bookings are arranged by telephone only. Last updated: 30 October 2026.
